Being a good communicator is a skill that is extremely useful in life and should always be worked on. By communicating effectively and positively you can help improve the way you perform at work as well as in conversations with your family and friends. There are many ways you can improve your communication from the way your body language comes across to listening more carefully and thinking before you speak. Below are four ways to improve your communication skills.
Make Sure You Listen Carefully
When communicating with people, they don’t want to feel like you haven’t been listening to them. By listening to someone carefully you can pick up key points and relay it back to them later in a conversation to show you were listening. If someone is speaking too quickly don’t be afraid to tell them and ask them to repeat it slower. This way you can answer them more accurately instead of replying with something that isn’t relevant. Any industry you work in it is important that you listen carefully to provide an excellent service, especially if you are an award-winning personal injury law firm as the client will rely on you.
Body Language Says A Lot
Body language is just as important as the words that come out of your mouth. Your body language tells a lot and can help you communicate in a clear and informative way. If you have your arms crossed and are slouched you are showing you are feeling defensive, whereas standing up with open arms shows a welcoming approach. Try to keep eye contact to show you are listening and nod to show you agree or disagree with what they are saying.
Think Before You Speak
One of the most simple ways to improve your communication skills is to think before you act. Don’t reply on impulse, try and process what they are saying and reply concisely. By taking your time you can take in what they have said and come back with an informed reply that has been thought through. Don’t be afraid to say you don’t understand instead of trying to make up and answer to sound impressive. If you take a pause before replying, this can stop you from saying something embarrassing as you haven’t thought it through.
Change The Tone Of Your Voice
The way you speak can affect the way someone else portraits you. Try and play around with the tone of your voice to sound enthusiastic and show that you want to be talking to them. If you’re not fully into the conversation and your voice is monotone then people may not take in what you are saying or really listen and appreciate what you are saying. If you project your voice and sound excited, it can come across that you are passionate and want to be speaking to them. You can always tell the mood someone is in by the tone of the voice on the phone.
What tips would you recommend to improve your communication skills? Let me know in the comment box below, I would love to hear from you.
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